Privacy Policy
Last updated: January 15, 2025
CodeNook ("we," "us," or "our") operates the website located at codenook.io (the "Site") and provides AI-powered automation and software services (the "Services").
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our Services. Please read this policy carefully.
1. Information We Collect
a. Personal Information You Provide
We may collect personal information that you voluntarily provide, including but not limited to:
- Name
- Email address
- Phone number
- Business name
- Any information submitted through forms, SMS messages, or scheduling tools
b. Automatically Collected Information
When you visit our Site, we may automatically collect:
- IP address
- Browser type and device information
- Pages visited and time spent
- Referring URLs
- Cookies and similar tracking technologies
c. SMS & Communication Data
If you communicate with us via SMS or other messaging services, we may collect:
- Phone numbers
- Message content
- Timestamps and delivery metadata
This data is used solely to provide and improve our Services.
2. How We Use Your Information
We use collected information to:
- Provide, operate, and maintain our Services
- Respond to inquiries and customer support requests
- Automate workflows and communications you request
- Send service-related messages (including SMS, if opted in)
- Improve website functionality and user experience
- Analyze usage and performance
- Comply with legal obligations
3. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Understand site usage and trends
- Improve performance and usability
- Support analytics and advertising efforts
You can disable cookies through your browser settings, but some features of the Site may not function properly.
4. Sharing Your Information
We do not sell your personal information.
We may share your information with:
- Service providers (e.g., hosting, analytics, messaging, scheduling tools)
- Third-party tools required to deliver Services (e.g., SMS providers, automation platforms)
- Legal authorities if required by law or to protect our rights
All third parties are required to protect your data and use it only for authorized purposes.
5. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Data Retention
We retain personal information only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, accounting, or reporting requirements
7. Your Privacy Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request corrections or deletion
- Opt out of certain communications
To exercise these rights, contact us at travis@codenook.io.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
9. Children's Privacy
Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected by an updated "Last updated" date.
11. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
CodeNook
Email: travis@codenook.io
Website: codenook.io